Order to Stop and Start Services CA PM

[Legacy User]

Hi, hope you are well! 

 

What is the order or the best practice to stop and start the Performance Management platform?

 

I have the following:

 

Stop services:

 

1 - Performance Center
2 - Data Aggregator
3 - Data Collector
4 - Data Repository (vertica database)

 

Start services:

 

1- Data Repository
2- Data Aggregator
3 - Data Collector
4 - Performance Center

 

That's correct? soon I have to stop the PM services due to clock change in my country. (go back 1 hour)

 

I appreciate any comments
Thank you!

 

EOS.

[Troy Rondeau]

Emilio,

 

At a high level your order is almost correct.  

 

Stop

 

CA Performance Center (can be done at any time)

 

Data Collector

Data Aggregator

Data Repository

 

Start

 

CA Performance Center (can be done at any time)

 

Data Repository

Data Aggregator

Data Collector

 

For much more detailed information, see the KB Article at the bottom of this post.  There is one potential gotcha when starting CA Performance Center, specifically regarding the caperfcenter_console service.  This service MUST start after the caperfcenter_devicemanager service.  Generally I delay starting caperfcenter_console until about 15-20 seconds after I have started the caperfcenter_devicemanager service.

 

How to properly restart he CA Performance Management environment:

https://comm.support.ca.com/kb/How-to-properly-restart-the-CA-Performance-Management-environment/kb000032043

 

 

Regards,

Troy

[Legacy User]

Hi Troy, thanks for your feedback!

 

Hi Troy, thanks for your feedback!

 

I'm gonna see the KB article and also I'll keep in mind the order starting services of CA Perfromance Cente. As you said, I will wait some seconds after start the caperfcenter_device manager then I'll start the caperfcenter_console.

Thanks a lot!
Have a good weekend.