DX NetOps

  • 1.  Order to Stop and Start Services CA PM

    Posted 05-04-2018 10:17 AM

    Hi, hope you are well! 

     

    What is the order or the best practice to stop and start the Performance Management platform?

     

    I have the following:

     

    Stop services:

     

    1 - Performance Center
    2 - Data Aggregator
    3 - Data Collector
    4 - Data Repository (vertica database)

     

    Start services:

     

    1- Data Repository
    2- Data Aggregator
    3 - Data Collector
    4 - Performance Center

     

    That's correct? soon I have to stop the PM services due to clock change in my country. (go back 1 hour)

     

    I appreciate any comments
    Thank you!

     

    EOS.



  • 2.  Re: Order to Stop and Start Services CA PM
    Best Answer

    Broadcom Employee
    Posted 05-04-2018 01:37 PM

    Emilio,

     

    At a high level your order is almost correct.  

     

    Stop

     

    CA Performance Center (can be done at any time)

     

    Data Collector

    Data Aggregator

    Data Repository

     

    Start

     

    CA Performance Center (can be done at any time)

     

    Data Repository

    Data Aggregator

    Data Collector

     

    For much more detailed information, see the KB Article at the bottom of this post.  There is one potential gotcha when starting CA Performance Center, specifically regarding the caperfcenter_console service.  This service MUST start after the caperfcenter_devicemanager service.  Generally I delay starting caperfcenter_console until about 15-20 seconds after I have started the caperfcenter_devicemanager service.

     

    How to properly restart he CA Performance Management environment:

    https://comm.support.ca.com/kb/How-to-properly-restart-the-CA-Performance-Management-environment/kb000032043

     

     

    Regards,

    Troy



  • 3.  Re: Order to Stop and Start Services CA PM

    Posted 05-04-2018 03:14 PM

    Hi Troy, thanks for your feedback!

     

    Hi Troy, thanks for your feedback!

     

    I'm gonna see the KB article and also I'll keep in mind the order starting services of CA Perfromance Cente. As you said, I will wait some seconds after start the caperfcenter_device manager then I'll start the caperfcenter_console.

    Thanks a lot!
    Have a good weekend.