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CA Spectrum As Data Source and CA Performance Center Integration

  • 1.  CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-06-2018 10:41 AM

    Hi,

     

    i am receiving below mention error while integrating CA Spectrum with CA Performance Center

     

    Adding Data Source Failed
    Data source communication failure

     

    8080 port was enabled

    need some help.........



  • 2.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-06-2018 10:55 AM

    Whether you can able to telnet the port ? 



  • 3.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-10-2018 09:45 AM

    Issac,

     

    Port telnet properly



  • 4.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-10-2018 03:45 PM

    Are you able to ping from CAPC Server the Spectrum One Click Server?



  • 5.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-12-2018 12:09 PM

    No ping between pc and spectrum.......



  • 6.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 10:23 AM

    I hope icmp is not required ,because tcp port are opened here.



  • 7.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 12:42 PM

    Issac

    do you have any suggestion 
    is there any extra configuration required on spectrum or PC end, which was not written on documentation??



  • 8.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-12-2018 12:41 PM

    Ok, so you know the root cause know, you need to check why CAPC is not able to reach out to Spectrum OCE



  • 9.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 09:58 AM

    Hi Alex Yasuda,

     

    now PC and spectrum are reachable but i am still facing  same issue while adding spectrum in data source...



  • 10.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 10:04 AM

    Are you still having the same error?

     

    Please send the full spectrum OCE web page address and send the /PC/logs/wrapper.log After you try to add Datasource again.



  • 11.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 11:39 AM

    Alex,

     

    i didn't get your point

    spectrum web page was not accessible over internet, also share which logs you want spectrum or PC



  • 12.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 12:53 PM

    I requested the spectrum web page not to access,just to check the path and see the wrapper.log.

     

    Anyway, I would recommend you now to open a CA Support Ticket to help you further.



  • 13.  Re: CA Spectrum As Data Source and CA Performance Center Integration

    Posted 09-13-2018 01:02 PM

    just a moment ago i do the same open ticket on CA support