CA Spectrum As Data Source and CA Performance Center Integration

[Abdul Rahman]

Hi,

 

i am receiving below mention error while integrating CA Spectrum with CA Performance Center

 

Adding Data Source Failed
Data source communication failure

 

8080 port was enabled

need some help.........

[Issac08]

Whether you can able to telnet the port ? 

[Abdul Rahman]

Issac,

 

Port telnet properly

[yasal01]

Are you able to ping from CAPC Server the Spectrum One Click Server?

[Abdul Rahman]

No ping between pc and spectrum.......

[Issac08]

I hope icmp is not required ,because tcp port are opened here.

[Abdul Rahman]

Issac

do you have any suggestion 
is there any extra configuration required on spectrum or PC end, which was not written on documentation??

[yasal01]

Ok, so you know the root cause know, you need to check why CAPC is not able to reach out to Spectrum OCE

[Abdul Rahman]

Hi Alex Yasuda,

 

now PC and spectrum are reachable but i am still facing  same issue while adding spectrum in data source...

[yasal01]

Are you still having the same error?

 

Please send the full spectrum OCE web page address and send the /PC/logs/wrapper.log After you try to add Datasource again.

[Abdul Rahman]

Alex,

 

i didn't get your point

spectrum web page was not accessible over internet, also share which logs you want spectrum or PC

[yasal01]

I requested the spectrum web page not to access,just to check the path and see the wrapper.log.

 

Anyway, I would recommend you now to open a CA Support Ticket to help you further.

[Abdul Rahman]

just a moment ago i do the same open ticket on CA support