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Jasper Report: Service Summary by Service Name

  • 1.  Jasper Report: Service Summary by Service Name

    Posted 06-30-2017 07:22 AM

    We migrated to Spectrum 10.2.1 with Jasper 6.3.1. You now that many reports from the Infoview are not yet available on Jasper. 

     

    Did anyone create a custom report for "Service Summary by Service Name" and is willing to share?



  • 2.  Re: Jasper Report: Service Summary by Service Name

    Posted 07-05-2017 07:23 AM

    Hello RenatoBR what do you mean on "by Service", you wish an input Control that list your services and the create de report based on that?



  • 3.  Re: Jasper Report: Service Summary by Service Name

    Posted 07-05-2017 07:56 AM

    Services as created in Spectrum Service Editor. I just want the same report called "Service Summary by Service Name" that was available out of the box with the old Infoview.



  • 4.  Re: Jasper Report: Service Summary by Service Name

    Posted 07-05-2017 08:36 AM

    I hadn't used Infoview could you post a sample of the report, like a print



  • 5.  Re: Jasper Report: Service Summary by Service Name

    Posted 07-12-2017 04:15 PM

    There is currently no report in Jasper for this.

    There is also no Service Manager domain in Jasper to allow creation of custom reports.

     

    I believe there are plans to expand the service manager reports in future releases.



  • 6.  Re: Jasper Report: Service Summary by Service Name

    Posted 08-14-2017 10:36 AM

    Hi Matthew,

    I have exactly the same problem in a customer's environment. I am migrating Spectrum and CABI and now I am using Jasper but the Services reports are not available. Is it possible to create them using Ad-Hoc reports?
    This is critical for all migrations that included these types of reports, is there any solution to this problem?

    Thanks!



  • 7.  Re: Jasper Report: Service Summary by Service Name

    Posted 08-14-2017 10:54 AM

    Hi Gaston,

     

    Unfortunately they are not available in Ad-Hoc reports either.

    This is something we are aware of and I am sure engineering is working on a solution for a future release to enhance the reporting application.

     

    Thanks!



  • 8.  Re: Jasper Report: Service Summary by Service Name

    Posted 08-17-2017 08:13 AM

    Can't wait for the next "client satisfaction survey".