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Installation of Jasper Report Server(CABI 6.3.0)

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  • 1.  Installation of Jasper Report Server(CABI 6.3.0)

    Posted 04-11-2018 07:37 AM
      |   view attached

    Dear Team,

    I am trying to install jasper report server (CABI 6.3.0).

     

    OS on which I have installed:

    RHEL7.4

    Error:

    While I am starting installation it is happening up to 13% and not executing after that.(I am adding screenshot for this-please check).

    Please suggest me how I will resolve this?

     

    Regards,

    Jagatjyoti Dash



  • 2.  Re: Installation of Jasper Report Server(CABI 6.3.0)

    Posted 04-11-2018 09:49 AM

    Good morning friend in the documentation messes if in case the installation stops at 13% you have to close it in the Task Manager.

     

    Troubleshooting - CA Business Intelligence JasperReports® Server - 6.3.0 - CA Technologies Documentation 

     



  • 3.  Re: Installation of Jasper Report Server(CABI 6.3.0)

    Posted 04-11-2018 11:55 AM

    Hi,I have tried the above step but after doing such again its stopping at 13%.

     

    Please tell what I will do next?

     

    Regards,

    Jagatjyoti Dash



  • 4.  Re: Installation of Jasper Report Server(CABI 6.3.0)

    Posted 04-11-2018 02:08 PM

    Is this a virtual machine?  If so how many cores are allocated?

     

    https://comm.support.ca.com/kb/cabi-63-jasper-installation-hangs-at-13/kb000005769 



  • 5.  Re: Installation of Jasper Report Server(CABI 6.3.0)
    Best Answer

    Posted 04-23-2018 09:16 AM

    Hi Jagatjyoti.

     

    In addition to last suggestion to check the number of cores if installing on a virtual machine, please also note that Linux RHEL 7.4 is not an offcially supported operating system for CABI 6.3.0

     

    According to the CABI documentation

    https://docops.ca.com/ca-business-intelligence/6-3-0/en/release-information/system-requirements

    it currently support until RHEL 7.2

    All the officially supported and tested Linux RHEL versions are listed below:

    Supported Operating Systems

    CA Business Intelligence JasperReports Server (CABI) 6.3.0 supports installation on 64-bit operating systems only.

    Installation TypeSupported Operating Systems and Versions
    WindowsRed Hat Enterprise LinuxSUSE Linux EnterpriseSolaris
    Silent

    Windows 8.1

    Windows 10

    Windows 2008 R2

    Windows 2012

    Windows 2012 R2

     

     

    RHEL 5.5

    RHEL 5.6

    RHEL 6.4

    RHEL 6.5

    RHEL 6.6

    RHEL 6.7

    RHEL 7.1

    RHEL 7.2

    SUSE 12 SP1 (SUSE 12.1)

    10

    11

    GUI

    Windows 2008 R2

    Windows 2012

    Windows 2012 R2

    RHEL 6.4

    RHEL 6.7

    RHEL 6.8

    RHEL 7.1

    RHEL 7.2

    SUSE 12 SP1 (SUSE 12.1) 
    Response File Based

    Windows 2008 R2

    Windows 2012

    Windows 2012 R2

    RHEL 6.4

    RHEL 6.6

    RHEL 6.7

    RHEL 7.1

    RHEL 7.2

    SUSE 12 SP1 (SUSE