Installation of Jasper Report Server(CABI 6.3.0)

[Legacy User]

Dear Team,

I am trying to install jasper report server (CABI 6.3.0).

 

OS on which I have installed:

RHEL7.4

Error:

While I am starting installation it is happening up to 13% and not executing after that.(I am adding screenshot for this-please check).

Please suggest me how I will resolve this?

 

Regards,

Jagatjyoti Dash

[Robson Wesley Badam de Paula]

Good morning friend in the documentation messes if in case the installation stops at 13% you have to close it in the Task Manager.

 

Troubleshooting - CA Business Intelligence JasperReports® Server - 6.3.0 - CA Technologies Documentation 

 

[Legacy User]

Hi,I have tried the above step but after doing such again its stopping at 13%.

 

Please tell what I will do next?

 

Regards,

Jagatjyoti Dash

[Keith Landry]

Is this a virtual machine?  If so how many cores are allocated?

 

https://comm.support.ca.com/kb/cabi-63-jasper-installation-hangs-at-13/kb000005769 

[Giuseppe Civardi]

Hi Jagatjyoti.

 

In addition to last suggestion to check the number of cores if installing on a virtual machine, please also note that Linux RHEL 7.4 is not an offcially supported operating system for CABI 6.3.0

 

According to the CABI documentation

https://docops.ca.com/ca-business-intelligence/6-3-0/en/release-information/system-requirements

it currently support until RHEL 7.2

All the officially supported and tested Linux RHEL versions are listed below:

Supported Operating Systems

CA Business Intelligence JasperReports Server (CABI) 6.3.0 supports installation on 64-bit operating systems only.

Installation Type	Supported Operating Systems and Versions
	Windows	Red Hat Enterprise Linux	SUSE Linux Enterprise	Solaris
Silent	Windows 8.1 Windows 10 Windows 2008 R2 Windows 2012 Windows 2012 R2	RHEL 5.5 RHEL 5.6 RHEL 6.4 RHEL 6.5 RHEL 6.6 RHEL 6.7 RHEL 7.1 RHEL 7.2	SUSE 12 SP1 (SUSE 12.1)	10 11
GUI	Windows 2008 R2 Windows 2012 Windows 2012 R2	RHEL 6.4 RHEL 6.7 RHEL 6.8 RHEL 7.1 RHEL 7.2	SUSE 12 SP1 (SUSE 12.1)
Response File Based	Windows 2008 R2 Windows 2012 Windows 2012 R2	RHEL 6.4 RHEL 6.6 RHEL 6.7 RHEL 7.1 RHEL 7.2	SUSE 12 SP1 (SUSE