Percent Models Activated at 0 30 minutes after restart SS

[Christophe Houbre]

Hello,

 

We use Spectrum 10.1.0.0.237, the "percent models activated" is always at "0" 30 minutes after restart SS !

 

Because of this, impossible to supervise the equipment in this SS.

 

Someone has an idea to improve the activation of models ?

 

Chris.

[Christophe Houbre]

Re,

 

The models (98000) were activated 1h45 after the restart the SS. I find it too long. We will open a ticket to CA Spectrum support.

 

Chris H.

[Jason Meader]

Yes, please open a case with our support so we can take a look at this.  The 2 common items that we have seen contribute to this are:

 

 

1.       Having Global Collections utilize Real Time Updates (you need to set Allow_UpdAllSearches_Mode=true in the SS/.vnmrc file)

 

2.       When you run into the bug that creates duplicate JuniperSlot models:

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1666174.aspx

 

Cheers

Jay

[Christophe Houbre]

Hi Jay,

Thanks for these informations.

Before restarting SS, I added the line "Allow_UpdAllSearches_Mode=true" in the SS/.vnmrc file.

The SS activated all models in 2 hours precisely.

I'll let you know about the support responses on this issue.

 

Regard's

 

Chris H.

[Christophe Houbre]

Hi,

 

Indeed, it was a Juniper equipment that was a problem. The support sent me the SSDebug binary and the associated PTF and I followed all the steps described in "https://www.ca.com/us/services-support/ca-support/ca-support-online/ knowledge-base-articles.tec1666174.html ". The problem then disappeared.

 

Regard's.

 

Chris H.