DX NetOps

  • Private Community
 View Only
Back to discussions
Expand all | Collapse all

I wanted to know if anyone that has a Spectrum/Service Now integration if you have been able to open problem tickets based on number of incidents created? 

  • 1.  I wanted to know if anyone that has a Spectrum/Service Now integration if you have been able to open problem tickets based on number of incidents created? 

    Posted Feb 20, 2017 03:54 PM

    We have incidents created in Service Now for alarms created in stores. We would like to know if anyone has used the integration to open problem tickets based on a specific number of incidents created in a month.

    #snowincident

    #problemticket