Jasper integration - Invalid Server Details

[karen_brooks]

Hello,

 

When trying to integrate Jaspersoft 6.3 with Spectrum 10.2.1., I have the following error.  Using the FQDN or short name doesn't make a difference.  BTW, the Jasper server hostname is listed in the /etc/hosts file on the OneClick server.

 

Both Spectrum and Jaspersoft are installed on RHEL 7.

 

[Silvio Okamoto]

Hi Karen,

 

What happens if you supply the IP Address instead of Jasper Server Hostname?

Have you re-typed the Jasper Admin Password?

 

Thanks,

Silvio

[karen_brooks]

Hello Silvio,

 

In my lab, yes it happens with the IP as well.  I retyped the password twice more and it seemed to work.  It seems a bit finicky.

 

I have another environment that is having the same issue, so hopefully this same trick will work otherwise we'll have to open a support case.

[le.al01]

Got the same issue. Retype the password gave me a different error: "Error:Internal Server Error. Integration failed"

[Silvio Okamoto]

Hi Alan,

 

Please enable the "SRM - Core - Report Manager" module in debug mode, reproduce the issue and then review the $SPECROOT/tomcat/logs/stdout.log (Windows) or catalina.out (Linux/Solaris) file.

 

 

Thanks,

Silvio