DX NetOps

Spectrum reports and folders missing after doing the Jasper integration?  Check this out!

  • 1.  Spectrum reports and folders missing after doing the Jasper integration?  Check this out!

    Posted 01-25-2017 10:19 AM

    Hey Everyone,

    We recently found an issue with the Jasper integration.

    After performing the integration and being prompted with "Success" message we found that the reports and folders, users, etc were not getting placed in Jaspersoft.

     

    This is caused by an issue on the integration webpage itself around the password.

    Check out this KB showing steps to fix it up.

     

    TEC1593075

    Link:

    https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1593075.html

     

    Let support know if you have any questions via Chat or Support ticket!

     

    Thanks!

    Matt