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CA Spectrum - Out of Band Device Certification Pack Released

  • 1.  CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-12-2017 04:03 PM

    We have released our second out-of-band Device Certification Pack for CA Spectrum.

     

    Please see the notification we have posted to the CA Spectrum product page:

     

    CA Spectrum Device Certification Packs General Availability Announcement

     

    Thank you



  • 2.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-13-2017 05:47 AM

    Hi,

    I've tested this pack and got some problems with GnSNMPDev devices:

    A F5 device (OID: 1.3.6.1.4.1.3375.2.1.3.4.61) will be modeled as "GeneralElectricUPS".

    A Cisco SF300 device (OID: 1.3.6.1.4.1.9.6.1.82.24.1) will be modeled as "MitsubishiUPS".

    Regards, Frank



  • 3.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-13-2017 09:17 AM

    Did you run through post install steps?

     

    Can you open a support case to let's the guys look at it a little closer?  

     

    Are there any other device identification type configurations on the SpectroSERVER?  We will probably need a simulation of each device and maybe a copy of your db.

     

    --

    Rene'



  • 4.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-17-2017 11:10 AM

    Engineering has debugged this scenario and has determined root cause.  As soon as we have a solution for this I'll post a notification.



  • 5.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-19-2017 09:42 AM

    Hi,

     

    The readme for the patches state that it requires 10.2.1 for installation. 

    ftp://ftp.ca.com/pub/CA-SPECTRUM/Updates/GA/Spectrum_10.02.01.Cert_Pack_001/ReleaseNote.10.02.01.Cert_Pack_001.txt

    Are these not supported for 10.2 installations?



  • 6.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 07-19-2017 09:52 AM

    That is correct, the r10.2 device cert pack was only built for r10.2.1, so you must install the 10.2.1 service pack before installing 10.02.01.Cert_Pack_001.  

     

    Please be sure to also review the 10.2.1 patch list doc for any patches that may be recommended (i.e. PTF_10.2.103 and PTF_10.2.118) or that you feel you will need.



  • 7.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-01-2017 09:11 AM

    I also have some funny behavior with gensnmp models thinking

    they are GeneralElectric or Mitusbishi UPS's. Seems to only be

    a handful of my devices which are gensnmp devices.

    I tried updating the definitions, then the different model alarms

    automagically went away but now are back. I upgraded to 10.2.1 from 10.2.0

    then the 2 recommended patches then the certification pack. newmm.pl did NOT find any new devices

    (odd I thought). Prior to this upgrade the gensnmp devices were ok.



  • 8.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-01-2017 10:45 AM

    We are in the process of updating the CA Spectrum Solutions & Patches Indexes with links to a rebuild of the Device Certification Packs to fix this problem.  The rebuilt packs can be found on our ftp server at these links;

     

    Spectrum_10.02.01.Cert_Pack_001a

    Spectrum_10.01.02.Cert_Pack_001a

    Spectrum_10.00.01.Cert_Pack_002a

     

    In these folders is the checksum files, Release Note and FAQs doc along with the executables for each OS.

     

    --

    Rene'



  • 9.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 09-19-2017 09:50 AM

    So do we have to add all  three patches?



  • 10.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 09-19-2017 10:22 AM
      |   view attached

    No, those are for different versions of Spectrum…The first is for 10.2.1, the second is for 10.1.2 and the third is for 10.0.01

     

    In regards to the GE modeling issue…

    That cert pack has this oid specified for the GE modeltype:

     

    GE Digital Energy UPS           1.3.6.1.4.1.818.1.100.1.2       IMV Victron bv                  Enhanced

     

    If you launch the Tools -> Utilities -> Device Certification and filter for the 3560, what oid is it showing?  Also, what oid shows for the GE modeltype?

     

    I installed the cert pack and modeled both devices and they come up properly and my device certification gui shows them properly as well.

    Cheers

    Jay



  • 11.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 09-19-2017 10:45 AM

    My device certification is  not synced at the moment, but the sOID is 1.3.6.1.4.1.9.1.2136 for the Model type name UPS_ GeneralElectric



  • 12.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 09-19-2017 11:21 AM

    Been trying to figure this out with CA for weeks now. 

    Case # 00829797



  • 13.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 09-19-2017 11:43 AM

    One more note.  One of my Landscape servers is able to model these devices correctly with the gnSNMPdev instead of the UPS_ GeneralElectric model type name.



  • 14.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-14-2017 01:30 PM

    My server people have added the latest patches for 10.2 and are still getting these switches that are registering as GE UPS.  What's the fix?



  • 15.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-14-2017 02:18 PM

    Hi Mike,

     

    Did you upgrade to Spectrum 10.2.1 and patches?  What do you have for patches, can you post a copy of your <$SPECROOT>/Install-Tools/.history file?

     

    --

    Rene'



  • 16.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-21-2017 09:12 AM

         All of our Spectrum servers have been upgraded to 10.2.1 and have the following patches on them.

    -Spectrum_PTF_10.2.103

    - Spectrum_PTF_10.2.108

    - Spectrum_PTF_10.2.118

    -Spectrum 10.2.1 Cert_Pack



  • 17.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-22-2017 03:58 AM

    as mentioned above, the fix for Spectrum 10.2.1 Cert_Pack is Spectrum_10.02.01.Cert_Pack_001a



  • 18.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-22-2017 06:52 AM

    I got my people on it.  Will report back when I get the results.



  • 19.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-28-2017 01:35 PM

    This patch seems to be the reason for the error.  The GE Digital Energy UPS with  SYSOid 1.3.6.1.4.1.818.1.100.1.2  is replacing Cisco 3560CX SYSOid 



  • 20.  Re: CA Spectrum - Out of Band Device Certification Pack Released

    Posted 08-28-2017 01:49 PM

    It's the patch 10.02.01.Cert_Pack_001a that overwriting the sysoid for all our Cisco 3560CX switches and making them GE power supplies.