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  • 1.  CA Spectrum default device family

    Posted Apr 19, 2017 03:39 AM

    Does anyone have an idea why CA Spectrum (10.2) suddenly stops adding devices to the "Cisco IOS - SSH capable" or "Cisco IOS" device families?

    All criteria are met but the server just leaves the device family empty

  • 2.  Re: CA Spectrum default device family

    Posted Apr 19, 2017 07:28 PM

    The device you are referring to is part of the NCM supported device list?


    Devices Supported by Network Configuration Manager - CA Spectrum - 10.2 and 10.2.1 - CA Technologies Documentation 


    Did you try to reevaluate NCM device faily? Right click the device-->Reconfiguration --> Reevaluate NCM Device Family?


    Does it work?

  • 3.  Re: CA Spectrum default device family

    Posted Apr 20, 2017 04:06 AM

    Yes, it is - just a regular Cisco router or switch - previously all went into the correct device family.

    All of a sudden, new devices (same model) stop being modeled correctly even after reconfiguration - they stay without a device family

  • 4.  Re: CA Spectrum default device family
    Best Answer

    Posted Apr 20, 2017 08:57 PM

    Try comparing the Model Type of the device working and the one which is notworking ? There is a know issue for one specific device in 10.2 take a look at the below


    Symptom: Unable to use NCM as Cisco 819 series devices are modeled as GnCiscoDev and the Device Type is Cisco ASR9000LC. 
    Resolution: User can perform NCM operations with Cisco 819 series devices modeled as Rtr_Cisco type.
    (10.2.0, DE156812, 00345236)