Spec KB: Spectrum 10.1 Install / Upgrade Hang
Document ID: TEC1389105 ShowHide Technical Document Details
Installing Spectrum 10.1 or upgrading Spectrum 10.0 to 10.1 does hang. The last message in the PostInstall.log is:
repmgr folder does not exist but spm-oc does exist, so copying the struts.xml file from withoutSRM folder.
Spectrum 10.1 at Windows 2008 SP2 64 bit Standard Edition – Windows 2008 SP2 64 bit Enterprise Edition does not show this problem
Please select the following link for more information on this subject:
Knowledge Document Link:
1. Start Spectrum installation.
2. Once installation reaches "Running Customization scripts" go to Windows Start->Control Panel->Programs and Features and verify that "Microsoft Visual C++ 2015 Redistributable (x64)" installation exists.
3. Go to Windows Task Manager and kill the "vc_redist.x64.exe".
Note: If you can't find the process "vc_redist.x64.exe". Please Wait for 5-10 minutes for the process to appear in process list.
4. Kill the process.
5. Spectrum installation will continue and succeed.