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Spec KB: Unknown alert for Nimsoft/UIM models received in CA Spectrum

  • 1.  Spec KB: Unknown alert for Nimsoft/UIM models received in CA Spectrum

    Posted 03-01-2016 03:59 PM

    Spec KB: Unknown alert for Nimsoft/UIM models received in CA Spectrum

    Document ID:  TEC1435158

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    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:10.x
      • CA Spectrum:Release:9.4.x
    • Components
      • INTEGRATIONS

    Problem:

    Once the Nimsoft/UIM integration is enabled you may see the following event on the model where the snmpgtw probe is running:

    Unknown alert received from device XXXXXXX of type NimsoftHostServer. Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4)

    Unknown alert received from device XXXXXXX of type NimsoftVMPingable . Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4)

     

    When the Spectrum receives the traps from the snmpgtw probe, the traps are forwarded to both models, because the EventAdmin and NimsoftHostServer/NimsoftVMPingable models have the same IP address.

    As the NimsoftHostServer/NimsoftVMPingable model does not have the Southbound Gateway functionality, the 0x10801 event is generated (Unknown alert received from device)

    Please select the following link for more information on this subject:

     

    Knowledge Document Link:

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1435158.aspx