We've recently upgraded Spectrum to the last version (10.1.1) and we've installed JasperReports (BOXI 6.1).
However, we can't find any OOTB Spectrum reports, despite the integration steps we did (including in OneClick). We already tried to redeploy the reports, but the page loads without ending and nothing happens.
We noted that all users from Spectrum were been created in JasperReports.
Did anyone experience this problem before? Any ideas?
What user you are using to integrate?
Are you able to logon to below url
if you are able to login
click on domains and check whether you see spectrum domain there or not.
I'm using the "superuser" user in OneClick.
Yes, I'm able to login using superuser, but I'm not seeing Spectrum Domain. Just the default ones:
One thing you can try is to open the OneClick Web Page and select Administration -> Report Manager -> Jasper Integration then click the Re_deploy option under the Re_deploy section of the page. Once it completes, please check to see if the reports have deployed correctly.
We were able to integrate and view OOTB Spectrum Reports. We had to reinstall Jasper though.
Please check the Tomcat log file (C:\Tomcat8\catalina.yyyy-mm-dd.log). It might help you to understand why when you click on the Jasper integration "Save" and/or "Re-deploy" buttons, the request never finishes:
Processing your request, please wait......