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Spec KB: In Spectrum OneClick, Preferences set on Group do not seem to take effect on all the Users within the Group

  • 1.  Spec KB: In Spectrum OneClick, Preferences set on Group do not seem to take effect on all the Users within the Group

    Posted 06-20-2016 02:39 PM

    Spec KB: In Spectrum OneClick, Preferences set on Group do not seem to take effect on all the Users within the Group

    Document ID:  TEC1316817

    ShowHide Technical Document Details

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:10.0
      • CA Spectrum:Release:10.1
      • CA Spectrum:Release:9.4
    • Components
      • ONECLICK

    ISSUE:  In Spectrum OneClick, Preferences set on Group do not seem to take effect on all the Users within the Group. Some users inherit the Group Preferences and some do not. If a new User is created within the Group, the new User will inherit the Preferences from the Group.

     

    CAUSE:  The User has saved their Preferences to their User model. When this occurs, the User saved Preferences take precedence over the Group Preferences.

    Please select the following link for more information on this subject:

     

    Knowledge Document Link:

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1316817.aspx