Spec KB: The Viewer could not Process an event. Failed to open the Connection - Error Code:0 [CRWEB00000119]
Document ID: TEC1572973
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- Products
- Releases
- CA Spectrum:Release:10.0
- CA Spectrum:Release:10.1
- Components
Issue/Problem/Symptoms:
After Installing and Integrating CABI 4.1 with Spectrum 10.X, you may get an Error while generating Reports:
"The viewer could not process an event. Failed to open the connection. Current Assets: All[] ---- Error code:0 [CRWEB00000119]
Cause:
This happens if the ODBC drivers are not configured properly during the Integration / Post Installation phase. You will have to perform an update content that CA Spectrum installs on Business Objects.
Please select the following link for more information on this subject:
Knowledge Document Link:
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1572973.aspx