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Spec KB: CA Spectrum OneClick performance degraded due to configuration setting.

  • 1.  Spec KB: CA Spectrum OneClick performance degraded due to configuration setting.

    Posted 10-05-2015 10:22 AM

    Spec KB: CA Spectrum OneClick performance degraded due to configuration setting.

    Document ID:  TEC1550509

    ShowHide Technical Document Details

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.3
      • CA Spectrum:Release:9.4
    • Components
      • CORE / SPECTROSERVER
      • ONECLICK

    Issue:  In CA Spectrum 9.3.x, and 9.4.x, the CA Spectrum Tomcat service is configured to run with a java debug parameter that is causing OneClick tomcat performance issues.   This entry is no longer needed and the use of this entry may cause performance issues. Symptoms of these performance issues may include, but are not limited to:

    1.   Long delays with the tomcat service starting up
    2.   Delays with OneClick clients populating information
    3.   Delays with updates in the OneClick client


    Please select the following link for more information on this subject:


    Knowledge Document Link:


    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1550509.aspx