Our OneClick Server is taking a long time to show devices under all the GC. We're using Statics and Dynamics.
Does someone have any idea what can i do?
I already restart Tomcat and nothing changed.
What version of Spectrum are you running?
We're running 188.8.131.52.62
Are you seeing any exceptions in your tomcat logs or in your client details window?
If not, I worked with another client that had a similar issue and we were able to resolve it with a combination of using PTF patch 134 for 184.108.40.206 (Spectrum_09.04.02.PTF_220.127.116.11) and changing the model repository to process more reads (Change the following in the
PTF patch 134 has a couple of fixes in it, but it’s the way the backend SS was fixed for the REST API calls that could positively affect this as well. If you would like it, please open a case and request it as we do not post PTF patches to be generally available (we need to verify they do not conflict with previous patches you have installed).
Either way, since you are running 18.104.22.168 I would recommend installing Spectrum_09.04.02.PTF_22.214.171.124 or you can opt to upgrade to 9.4.3 as the fixes are in 9.4.3 as well (if you take the 9.4.3 route, you may still need to modify the modelrepository entry).
you can try to change the
from 100.000 to 20.000. The default is often to large what cause a lot of re-transmissions.
This parameter is the maximum number of nodes that will be sent
to a client in one hierarchy update.