Spec KB: How to remove the word "Request" from the Trouble Ticket column in CA Spectrum OneClick with the CA Service Desk Integration enabled
Document ID: TEC1317285
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- Products
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- CA Spectrum:Release:9.3
- CA Spectrum:Release:9.4
- CA Spectrum:Release:9.4.1
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Description: How to remove the word "Request" from the Trouble Ticket column in CA Spectrum OneClick with the CA Service Desk Integration enabled so that only the Trouble Ticket number is displayed.
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Knowledge Document Link:
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1317285.aspx