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Failed to open the connection InfoView Spectrum

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  • 1.  Failed to open the connection InfoView Spectrum

    Posted 09-11-2015 03:44 PM

    2015-09-11_164438.png

     

    I have the Spectrum 9.4 with CABI 3.3 SP1. I realized the integration of the two applications, but I'm in trouble at the time of extracting report.

     

    Anyone have any idea?

    I continue my research on google.

     

    Thank you.

    Leandro Oliveira



  • 2.  Re: Failed to open the connection InfoView Spectrum
    Best Answer

    Posted 09-15-2015 12:44 PM

    Hello,

     

    Is this Operating System Windows?

    If so, please check the following registry entry:

     

    SNAG_Program-0009.png

     

    Make sure it has this:

     

    SNAG_Program-0010.png

     

    Then try again.

     

    Regards,

    Matt



  • 3.  Re: Failed to open the connection InfoView Spectrum

    Posted 09-15-2015 02:09 PM

    Hi,

     

    Yes, I have the Operating System Windows x64.

     

    Okay, I changed the information for yes. That's okay. thanks!!!

     

    Regards,

    Leandro Oliveira