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configuration Item creation to MPLS link

  • 1.  configuration Item creation to MPLS link

    Posted 04-29-2015 11:07 AM

    Hi All,

     

    In our environment we are using MPLS and point to point network and monitoring those links using SPM with icmp test.

     

    If any link down, spectrum create incident in service desk like SPM timeout with test details in description but it cannot showing the configuration item in that incident .

     

    Please guid how to create configuration item manually and same will assigin to that SPM link.

     

    Thank you.



  • 2.  Re: configuration Item creation to MPLS link

    Posted 06-26-2017 01:01 PM

    Thanks for using the CA Community!  It looks like your question has been answered so we are closing this thread out.  If you have additional questions, please feel free to contact us again.