Document ID: TEC1665042 ShowHide Technical Document Details
When performing NCM Captures on devices that use a custom script, customers may experience “SPC-OCC-11656: Unable to authenticate with SPECTRUM Remote Admin” errors. If additional manual NCM captures are attempted, it may successfully capture one but will fail the majority of times with the Unable to Authenticate with Spectrum Remote Admin error.
Environment Affected Windows 2008 R2 Server Spectrum 9.4.x & Spectrum 10.x
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