Spec KB: Alarm Titles are showing up correctly in Spectrum OneClick but are showing unknown in Report Manager.
Document ID: TEC612561
Last Modified Date: 6/13/2014
Products
Description:
When generating a Report in Spectrum Report Manager (SRM) all Alarm Titles are showing up as unknown.
Error message seen in the catalina.out "Can't find bundle for base namecom.aprisma.spectrum.app.web.servlet.ApplicationInfo, locale en_GB"
Can be further verified from mysql by logging into the reporting database and issue the following command:
mysql> select title from alarmtitle;
The alarmtitles will return 'unknown'.
Please select the following link for more information on this subject:
Knowledge Document Link:
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC612561.aspx