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Spec KB: Errors seen in the catalina.out/stdout.log file halting processing of events on Spectrum Report Manager (SRM) server

  • 1.  Spec KB: Errors seen in the catalina.out/stdout.log file halting processing of events on Spectrum Report Manager (SRM) server

    Broadcom Employee
    Posted Jan 29, 2015 10:32 AM

    Spec KB: Errors seen in the catalina.out/stdout.log file halting processing of events on Spectrum Report Manager (SRM) server

    Document ID:  TEC612703

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.x
    • Components
      • REPORTING

    Description:

    The following errors are seen in the catlina.out (Linux and Solaris) or stdout.log (Windows) file on the Spectrum Report Manager server:

     

         May 15, 2014 2:36:16 AM

    (SRM/AvailabilityHandler/bucketReader) (SRM_Avail) - (ERROR) - Critical failure with events; processing halted for all servers.

     

         May 15, 2014 2:36:16 AM (SRM/AvailabilityHandler/bucketReader) (SRM_Avail)

         - (ERROR) - insertOutages Caused by:

    org.springframework.dao.CannotAcquireLockException:

         PreparedStatementCallback; SQL [INSERT IGNORE INTO modeloutage (model_key,

         landscape_h, start_time, end_time, zero_length_outage, outage_type,

         start_event_key, end_event_key) VALUES (?, ?, ?, ?, ?, ?, ?, ?)]; Lock wait

         timeout exceeded; try restarting transaction; nested exception is

    java.sql.SQLException: Lock wait timeout exceeded; try restarting transaction

     

    Please select the following link for more information on this subject:

     

    Knowledge Document Link:


    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC612703.aspx