Spec KB: CA SPECTRUM Event 0x3c10042 displays garbage/junk characters for snAgGblTrapMessage varbind
Document ID: TEC617966 ShowHide Technical Document Details
The generic trap message string in event id 0x03c10042 is displayed with garbage/junk characters for the snAgGblTrapMessage varbind
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CA, you know this little bug and it's solution since 2014.
Spec v220.127.116.11 was released in 2015. Why haven't you fixed it?
Editing the master event format file is a 1-Minute-job + a few minutes for documentation and that's it for all times.
This is a question of product quality and I think, this is what we can expect for our maintenance fee.
(Found in the KB-article: "Document ID: TEC617966, Last Modified Date: 9/26/2014")