DX NetOps

Spec KB: How to clear mistakenly raised suppressed alarms

  • 1.  Spec KB: How to clear mistakenly raised suppressed alarms

    Posted 02-16-2015 12:29 PM

    Spec KB: How to clear mistakenly raised suppressed alarms

    Document ID:  TEC612984

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.3
    • Components
      • ALARM

    Description:

    In a scenario that you have customized event configuration that resulted in unexpected suppressed alarms on models, you want to clear the suppressed alarms. By default suppressed alarms are not shown nor accessible from the OneClick Console, neither you can use CLI to destroy the alarms. Just setting the Condition attribute (attribute id 0x1000a) value from Suppressed (5) to Normal (0) is not a solution because it is not clearing the internal suppressed alarm. This KB article shows how you can clear the suppressed alarms.

    Please select the following link for more information on this subject:

     

    Knowledge Document Link:


    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec612984.aspx