Try these two things:
- Increase Max Heap memory size for NCM process
Modify file $SPECROOT/lib/SDPM/partslist/NCMSERV.idb
Locate this line:
ARGV;$SPECROOT/bin/JavaApps/bin/ncmservice<CSEXE> -Xms128M -Xmx512M -XX:+HeapDumpOnOutOfMemoryError -Dvbroker.agent.enableLocator=false -Dvbroker.orb.admDir=$SPECROOT/bin/VBNS -Dborland.enterprise.licenseDir=%BES_LIC_DIR% -Dborland.ente
rprise.licenseDefaultDir=%BES_LIC_DIR% -Djava.endorsed.dirs=$SPECROOT/lib/endorsed -DSPECROOT=%SPECROOT% com.aprisma.spectrum.scmd.ScmService;
Change '-Xmx512M' to something higher, such as '-Xmx3G'
- Follow TEC616447 to enable fixes in 9.4 to handle large configuration files
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec616447.aspx
Solution:
This functionality can be enabled by adding the following entry in $SPECROOT/NCM/config.xml file:
<diff-largefile type = "java.lang.String" >on</diff-largefile>