Document ID: TEC603780
Spec KB: Spectrum is unable to generate service desk tickets with the error as "Configuration file is missing. Unable to create Service Desk ticket"
Spectrum is unable to create service desk tickets automatically using SDNotifer and getting the error as below Creating Service Desk ticket for alarm: xxxxxxxx-xxxx-xxxx-xxxx-00155d048d01 Missing configuration information. Please check your configuration file. (Tue Dec 10, 2013, 15:30:49) - Configuration file is missing. Unable to create Service Desk ticket.
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