Document ID: TEC600223
Tech Tip: CA Spectrum® r9.3 Key Considerations
Description:
A full list of known anomalies is provided in the Software Release Notice. However, the following list summarizes issues that you might need to work around:
Solution:
· Error: "Spectrum Control Panel Cannot Be Launched" appears after installation.
Log off and log back in so that the environment and path variables are set correctly. These settings are required to enable the Spectrum Control Panel to start after a first installation.
· Warning message: "Your Java version is insecure."
CA Spectrum ships with JRE version 1.7.0_21. Using this version, you will see a warning message because a newer version of the JRE is available.
As a workaround, download the supported version. In OneClick Administration, select OneClick Client Configuration. Click Supported JRE Version, and select the default JRE version. Select "Allow new version*". Click Add and Save.
· On Microsoft® Windows Server 2012, the server could not reinitialize to a legacy database.
This behavior occurs when User Access Control (UAC) is enabled. Disable UAC before attempting to reinitialize. An additional step is required; it is documented in the Installation Guide.
· To install CA Spectrum 9.3 on a Windows server as a user other than the administrator, disable UAC from User Accounts.
· Several new parameters have been added to the installation. Be sure to add them to your Host Installation Information (HII) File for a distributed installation. The Installation Guide provides detailed information.
· A database upgrade of MySQL occurs. A MySQL-supplied script (mysql_upgrade) executes during the installation. This script often generates error messages to the mysql.log installation file that can be safely disregarded. Specifically, messages in mysql.log that indicate duplicate tables or columns, or missing tables or columns can be safely disregarded.
· CA Spectrum 9.3 is internationalized and localized to support Japanese, Traditional, and Simplified Chinese language packs. The only supported character encoding is UTF-8.
During the upgrade to CA Spectrum 9.3, the existing character encoding is converted to UTF-8 across all databases. This conversion takes some additional time. For more information, see the Software Release Notice.
· If you are a European customer, select English as your language pack and enter the data into the databases in your locale. Your OneClick Console will display all the UI data in English. Your data is displayed in your language.
· Non-ASCII data coming from SNMP traps is not localized. As a result, that data is displayed as ASCII special symbols.
· Report Manager database migration from CA Spectrum r9.1J (localized into Japanese) to Release 9.3 is not supported. Other databases from that version of CA Spectrum can be migrated, however.
· CABI 3.x does not support Traditional Chinese. As a workaround, install the English version of CABI on servers that are set to the Traditional Chinese locale, or on any unsupported language operating system.
· Other limitations associated with localization are described in the Software Release Notice.
· During an upgrade or migration, if you have installed the Spectrum Report Manager, you are prompted to either save your Report Manager data, delete that data, or delete only the event data. After the upgrade, the Spectrum Report Manager database is converted to an InnoDB storage engine and UTF-8 encoding when the Tomcat web server restarts. For more information, see the Installation Guide.
· Your operating system locale determines which language pack to use. The supported locale settings are based on the ISO 639/ISO 3166 language and country codes. The following country codes are mapped to the correct language packs; all others are mapped to en_US:
o en_US, English, UNITED STATES
o ja_JP, Japanese, JAPAN
o zh_TW, Chinese, Traditional (TAIWAN)
o zh_CN, Chinese, Simplified (CHINA)
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