Symantec Privileged Access Management

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  • 1.  Virtual appliance download

    Posted Dec 18, 2019 04:18 AM
    Hi Team,
    I want to download the PAM virtual appliance.But I'm not able to find any Download Management option in https://casupport.broadcom.com/. I could see only Product Information and Communities options.I have already signed in.Still not able to see this option.Is there any access related issue here.If so could you please provide me.


  • 2.  RE: Virtual appliance download
    Best Answer

    Broadcom Employee
    Posted Dec 18, 2019 06:06 AM

    Hi,

    Please contact the Customer Support team, as they would be able to verify your access permissions.

    After you login to the support site, you have to go to the " CA Technologies Software --> Software Support Portal--> Here Click on 'Download Management' "

    Once you are here and not able to search for the appropriate product, it could be an access / permissions issue, for which customer care team would be able to help you with.

    Thanks,
    Reatesh.



    ------------------------------
    Principal Support Engineer
    Broadcom
    ------------------------------



  • 3.  RE: Virtual appliance download

    Posted Dec 18, 2019 06:15 AM
    Thanks Reatesh.It was access isssue.