Symantec Privileged Access Management

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  • 1.  CA PAM 3.2 - Unable to relay for

    Posted Sep 27, 2018 05:12 PM
      |   view attached

    Hi community


    I have integrated CA PAM with a mail server for sending notifications. the mail server is office365, the client has given me the account and login password, but when sending the email I get the following error regardless of the account you establish, the error is always the same. I have validated with the client the integration of other applications and they are equal to the configuration of CA PAM, I require your help to identify what may be the error



    Attached the log that I have captured in info level. Some data have been intentionally changed


    zip   3 KB 1 version

  • 2.  Re: CA PAM 3.2 - Unable to relay for
    Best Answer

    Broadcom Employee
    Posted Sep 28, 2018 03:20 AM

    Hello Julian

    CA PAM currently supports unencrypted SMTP only for sending eMails.

    Office 365 requires TLS for its SMTP.


    It is suggested to send the eMails first to e.g. a Postfix MTA to relay the eMails to Office 365 accordingly.

  • 3.  Re: CA PAM 3.2 - Unable to relay for

    Posted Oct 19, 2018 12:41 PM

    Hi Andres

    Thanks for your answer, this allowed me to support the client the need to change to a relay mail server.

    Julian Riaño