Symantec Privileged Access Management

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  • 1.  The session recording does not show the session detail

    Posted Aug 07, 2017 12:52 PM

    In the recording of the sessions does not show the complete information:

       1. Does not display operating system credentials with which logon is started
       2. Yes it shows the credentials in windows operating systems

     

    In the screenshot show of the difference between a linux "red" session and a windows "green"

     


    Information
    1. The problem is with AIX servers and any Windows
    2. CA PAM 2.8.1

     

    In summary, in the recording sessions I can not see the operating system user "red color", the information is left blank.
    Yes I can see the user who is logging into the operating system.



  • 2.  Re: The session recording does not show the session detail

    Broadcom Employee
    Posted Aug 09, 2017 12:09 PM

    Hi Juan, your description is very confusing. You show the problem for a Linux session and a good user info for a Windows session. But then you say that the problem is with AIX servers and any Windows. What exactly are you observing? We do know that TCP/UDP services, e.g. a PuTTY client, connecting to AIX servers have the User and Domain value missing in the User Info section. It is populated for us when connecting to a Linux host. Is this consistent with your observation?