Symantec Privileged Access Management

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  • 1.  ControlMinder Windows Agent forceful Removal

    Posted May 04, 2015 02:07 PM

    Hi All,

     

    Is there any mechanism for removing the Agent forcefully  from Windows server. The ENTM Servers has been removed from the environment but the windows endpoint still exist. Moreover local admin/Domain admin does not have access in SELANG. Can we some how, remove this agent from the server ? Thanks in Advance.



  • 2.  Re: ControlMinder Windows Agent forceful Removal

    Posted May 07, 2015 04:21 PM

    Hi Verma,

     

    You should be able to uninstall the endpoint by going to Control Panel\Programs\Programs and Features and uninstalling 'CA ControlMinder'.

     

    You may not be able to do this though if we are still running, so eventually you will need to be able to run the selang console:

     

    secons -sc

    net stop seosdrv

    net stop cainstrum

    SEOS_load -u

     

    Cheers,

    Eric



  • 3.  Re: ControlMinder Windows Agent forceful Removal

    Posted May 10, 2015 11:38 PM

    Hi Verma,

     

    Adding to what Eric mentioned, do try the below as well:

    - Boot the Windows Server into safe mode.

    - Set the ControlMinder Services to manual.

    - Boot back into normal mode and try the uninstall.

     

    Do let us know if this helps.

     

    Regards,

     

    Amit.