Symantec Privileged Access Management

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  • 1.  PAM - Integration with service Desk solutions

    Posted Jun 19, 2019 10:44 AM
    Edited by Bruno Reis Jun 19, 2019 11:06 AM
    Hello all,

    Is there a list or place were I can check which CA PAM third-party service desk solutions have been integrated (or tested) so far?
    (Besides the ones mentioned on docops.ca)

    Thanks,
    Bruno


  • 2.  RE: PAM - Integration with service Desk solutions

    Broadcom Employee
    Posted Jun 19, 2019 11:58 AM
    Hi Bruno, The online documentation is the place to look. Can you clarify what type of integration you are looking for? Associating password requests with Service Desk tickets? Controlling Service Desk access through PAM? Managing Service Desk accounts with PAM?
    Original Message


  • 3.  RE: PAM - Integration with service Desk solutions

    Posted Jun 19, 2019 12:14 PM
    Hello Ralf,

    I'm looking for Associating password requests with Service Desk tickets and Managing Service Desk accounts with PAM.

    Thanks,
    Bruno
    Original Message