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Missing DSM service name - Linux Agent
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Best Answer
Rajesh S
Mar 04, 2020 05:01 AM
Hi All, We have CA ITCM 14 SP2 in our environment and we have agents with ITCM 14 SP2.. We found few ...
Steve Parker
Mar 04, 2020 09:48 AM
Best Answer
You need to look in the DSM log files to see the real reason for the failure. ------Original ...
Rajesh S
Mar 12, 2020 03:17 AM
Hi Steve, Seems this is generic behavior as confirmed by ca support team..------------------------------------------- ...
1.
Missing DSM service name - Linux Agent
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Rajesh S
Posted Mar 04, 2020 05:01 AM
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Hi All,
We have CA ITCM 14 SP2 in our environment and we have agents with ITCM 14 SP2.. We found few Linux servers are having issue while checking caf status.. It throws an error "Failed to connect local caf service". We reinstalled CA ITCM agent as per below tech URL "
https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=722882
"
but still we are facing same issue. Also when we check "caf getprop" we are getting "Missing DSM serice name".. can someone else help to fix this issue
2.
RE: Missing DSM service name - Linux Agent
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Steve Parker
Posted Mar 04, 2020 09:48 AM
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You need to look in the DSM log files to see the real reason for the failure.
Original Message
Original Message------
Hi All,
We have CA ITCM 14 SP2 in our environment and we have agents with ITCM 14 SP2.. We found few Linux servers are having issue while checking caf status.. It throws an error "Failed to connect local caf service". We reinstalled CA ITCM agent as per below tech URL "
https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=722882
"
but still we are facing same issue. Also when we check "caf getprop" we are getting "Missing DSM serice name".. can someone else help to fix this issue
3.
RE: Missing DSM service name - Linux Agent
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Rajesh S
Posted Mar 12, 2020 03:17 AM
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Hi Steve,
Seems this is generic behavior as confirmed by ca support team..
Original Message
Original Message:
Sent: 03-04-2020 09:48 AM
From: STEVE PARKER
Subject: Missing DSM service name - Linux Agent
You need to look in the DSM log files to see the real reason for the failure.
Original Message------
Hi All,
We have CA ITCM 14 SP2 in our environment and we have agents with ITCM 14 SP2.. We found few Linux servers are having issue while checking caf status.. It throws an error "Failed to connect local caf service". We reinstalled CA ITCM agent as per below tech URL "
https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=722882
"
but still we are facing same issue. Also when we check "caf getprop" we are getting "Missing DSM serice name".. can someone else help to fix this issue
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