Configuration policies are staying outdated and not updating. I've created configuration jobs for location awareness. They act like they are going to run and then just disappear from the list without changing anything.
The dates are
open a support issue set tracing to detail on the manager the ss the agent is associated with and an agent. redeploy the policy wait for the policy to disappear then attach all the logs to the issue.
I uploaded the logs to the ticket with location awareness not updating as I am pretty sure this is the cause for that issue. Would you recommend opening a separate ticket instead?
Please request:
PRODUCT: Desktop and Server Management RELEASE: R14
PROB #: 9999 FN: T437302 FT: D5J DATE: 24 Apr 2019
STARTRAK PRODUCT NAME: DTSVMG (Star Problem Product)
PROBLEM SYMPTOM: WIN-LOCATION POLICY NOT DISTRIBUTING
Which of these options would you like me to select? Desktop and Server management is not an option and it will not accept that manually entered.
Client Automation - IT Client Manager.
From: joeyfigueroa <communityadmin@communities-mail.ca.com>
Sent: 03 May 2019 17:28
To: STEVE PARKER <parst04@ca.com>
Subject: Re: - Re: Configuration Policies outdated.
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Re: Configuration Policies outdated.
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ticket opened. thank you for your help.