CA Client Automation

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  • 1.  how to patch 3rd party software in UPM

    Posted Jul 04, 2018 10:40 PM

    I would like to know how I can apply patches or introduce 3rd party software in UPM for example winrar / 7-zip / nvdia / dropbox / VLC / etc



  • 2.  Re: how to patch 3rd party software in UPM
    Best Answer

    Posted Jul 05, 2018 01:59 AM

    Hi Jonathan,

     

    the short answer is, that this functiopnality is not implemented in Patch Manager, therefor you cannot use Patch Manager for 3rd party patches. At the moment, you have to use Software Delivery to create jobs, that would do the upgrade/update of 3rd party software.

     

    The long answer: We have discussed this internally. However, there seems to be no need to add such a functionality into the product.

    I'd recommend that you open a idea here at the community to let the customer base decide, if it is a need for Patch Manager users.

     

    Regards, Gerald



  • 3.  Re: how to patch 3rd party software in UPM

    Posted Jul 05, 2018 06:04 PM

    But, what is the use of vendor credential in UPM administration option



  • 4.  Re: how to patch 3rd party software in UPM

    Posted Jul 05, 2018 06:20 PM

    Some of the patches we do publish, require credentials to logon to the vendor website to download.  Without the credentials, the download will not be available to the public.

     

    In the context of your broader question, think of "Patch Manager" really as "Patch Packager".

     

    It really is only a tool that takes specific vendor patches identified by the CA content team, and packages them into the Software Delivery library.  It saves you the work of manual package creation.

     

    Thus if there is a vendor not directly supported by our patch content-- as suggested, you can package manually in Software Delivery, like any other software.

     

    And I don't mean to under-sell the work of our content team, on the patches/content we do support.  In many cases the install script coming from CA that drives the patch installation my have special handling-- e.g. additional applicability detection for the patch, or non-zero exit code handling.

     

    But in the broader sense, Patch Manager can be thought of as a "packaging" tool.  It's still software delivery that sends it to the endpoint and drives the execution.



  • 5.  Re: how to patch 3rd party software in UPM

    Broadcom Employee
    Posted Jul 05, 2018 06:24 PM

    It is there for future use in case supported vendors Add the need for credentials.

     

    Get Outlook for Android<https://aka.ms/ghei36>



  • 6.  Re: how to patch 3rd party software in UPM

    Broadcom Employee
    Posted Jul 05, 2018 07:28 AM

    You do it via software delivery directly

    Richard Lechner

    Principal Engineering Services Architect

     

    CA Technologies

    Mobile: +1 703 655 7161 | Richard.Lechner@ca.com

     

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