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CA ITCA STOPS AN UNAUTHORISED APPLICATION FROM INSTALLING....

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  • 1.  CA ITCA STOPS AN UNAUTHORISED APPLICATION FROM INSTALLING....

    Posted 06-01-2018 10:09 AM

    Hello all,

    Good day and trust work is going on smooth.

    Please I need a clarification if CA Client Automation could help me solve the below queries:

    • Is it possible for CA Client Automation to prevent/stop an unauthorised application at the stage of being installed in my environment?
    • Is it possible for the CA ITCA to roll back an unauthorised application when detected on my network/environment?

    I will really appreciate if prompt responses/ advises could be given and necessary ways to achieve this goal.

    Thank you all in advance while I awaits usual prompt responses.

    Warm Regards,

    Amosu



  • 2.  Re: CA ITCA STOPS AN UNAUTHORISED APPLICATION FROM INSTALLING....
    Best Answer

     
    Posted 06-01-2018 10:33 AM

    There are a few ways of doing it.

     

    Option 1

    The best is with process.  The process is basically do not allow users permission to install anything.  The only way an install can occur is via software delivery.  Enable software catalog to let user install manually only permitted software.  Have a process in place for users to request software.  If approved they are added to the group that is permitted to have that software.

     

    Option 2

    Create a script that detects the software you are interested in and if present creates a software install record using the sd_Acmd command.

    Create a group that contains all the machines that are authorized to have the software.

    Create a group showing all machines with the product installed and not in the authorized group.

    Create an uninstall package for the software.

    Create a software policy that runs the uninstall job and link it to the group of unauthorized machines you just created.

     

    Option 1 should be the one you adopt.  Option 2 should be what you do one time to clean up what is currently wrong.

     

    Hope that helps.

     

     

    Richard Lechner

    Principal Engineering Services Architect

     

    CA Technologies

    Mobile: +1 703 655 7161 | Richard.Lechner@ca.com

     

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  • 3.  Re: CA ITCA STOPS AN UNAUTHORISED APPLICATION FROM INSTALLING....

    Posted 06-01-2018 11:13 AM

    Hello Richard,

    Thanks for your prompt response.

    We will try this out and update the community accordingly.

    Warm Regards,

    Amosu