CA Client Automation

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  • 1.  Latest WinOffline -- 25 January 2017

    Posted Jan 25, 2017 06:21 PM
      |   view attached

    Attached is the latest WinOffline version -- 2017.01.25


    As a reminder, always be sure to test WinOffline before distributing/using widely in your environment.  Ensure you are satisfied with the results and reply here in the community with any questions, concerns or potential bugs for me to correct!


    Here's what's changed/improved for this release--

    1- SQL Login
    --> Database connection info is auto-populated, if you're running WinOffline directly on your EM or DM.
    2- The MDB Overview
    --> Added more key MDB metrics.
    --> NEW: Added an Agent Version Distribution Chart.
    --> NEW: Added a Software Definition Chart.
    3- MDB Table Space
    --> FIXED: Column sorting issues with this chart.
    4- NEW: Added an Agent Summary Chart
    --> Lists all the Agents in the database.
    --> Includes the Agent version.
    --> Includes hardware and discovered software record counts.
    --> Includes last run date and the Agent's scalability server.
    This can be very handy to tell if there's Agents out there not reporting any inventory or discovered software.  DSM Explorer does not make this very visible!
    5- NEW: Added a Scalability Server Chart
    --> Lists all the Scalability Servers in the database.
    --> See how many Agents are registered to each, for load balancing purposes.
    --> See how many software jobs they are currently running.
    --> See the last time the Engine has collected the SS.
    --> See the Signature File date reported on the SS.
    Again, DSM Explorer does not necessarily make all this information obvious, so good stuff to be able to see.
    6- NEW: Added an Engine Summary Chart
    --> See list of all the Engines on the Manager.
    --> See complete lists of tasks they are processing, current status, and last time it was executed.
    7- NEW: Unused Software Chart
    --> See what Software Packages are not used (installed anywhere or staged anywhere).
    --> See what Software Packages are not installed on any Agents.
    --> See what Software Packages are not staged on any Scalability Servers.

    8- Minor WinOffline patching code improvements and simplifications under the hood.


    The attached ZIP file contains two releases of WinOffline:

    - One covering .NET Frameworks 2.0 - 3.5

    - One covering .NET Frameworks 4.0 - 4.6.2

    - Both are exactly the same code, therefore exactly the same functionality and experience.



    - Brian Fontana, CA Support


    zip   1.04 MB 1 version

  • 2.  Re: Latest WinOffline -- 25 January 2017

    Posted Jan 25, 2017 07:15 PM

    Nice! Some of those new features could be very handy ☺


    Steve McCormick, ITIL

    CA Technologies

    Principal Services Consultant


  • 3.  Re: Latest WinOffline -- 25 January 2017

    Posted Jan 26, 2017 04:15 AM

    Awesome Brian, as always.

  • 4.  Re: Latest WinOffline -- 25 January 2017

    Broadcom Employee
    Posted Feb 01, 2017 09:46 AM

    Great improvements, Brian.

  • 5.  Re: Latest WinOffline -- 25 January 2017

    Posted Feb 02, 2017 04:20 AM

    Hello Brian

    First of all, thank you for the great tool!


    We have one issue with our anti virus tool, Symantec Endpoint Protection 14.

    On some machines, based on the behavior, it blocks the executable. It is not a general problem, it happens randomly.

    Would it be possible to add a signature in order to configure Symantec to allow the execution?

  • 6.  Re: Latest WinOffline -- 25 January 2017

    Posted Feb 02, 2017 07:43 PM

    Hi lza,


    Thanks for letting me know.  Are there any details you can share from the virus scan application, perhaps a report or screenshot that can help point me in the right direction?


    Also, can you check the %windir%\temp directory on one of the affected machines, for the WinOffline.txt file?  Perhaps there's a particular step or operation I'm performing that might be triggering the heuristic part of the virus scanner to raise an eyebrow.


    You can email me:



    Brian Fontana, CA Support

  • 7.  Re: Latest WinOffline -- 25 January 2017

    Posted Feb 03, 2017 11:06 AM

    Hi lza,


    This is confirmation to you and everyone here that I've submitted the 2017.01.25 version of WinOffline.exe to Symantec--



    Thank you for contacting Symantec.


    Your submission has been received and will be reviewed. We endeavor to respond to all submissions within 2 working days.


    The tracking number for your submission is: 16987, please reference this tracking number in any further correspondence on this issue.


    Your submission:




      When did the detection you are reporting occur? = APPLICATION

      Which product were you using when you saw this? = SEP14

      Which of the following types of detection are you reporting? = INSIGHT


      Name (person to contact) = Brian Fontana

      Email address =

      Are you the creator or distributor of the software in question? = yes


      File being uploaded = WinOffline.exe

      Download (or blocking) URL =


      Name of the software being detected = WinOffline.exe

      Name of detection given by Symantec product = WS.Reputation.1

      File hash or clipboard paste from product =







    Brian Fontana, CA Support

  • 8.  Re: Latest WinOffline -- 25 January 2017

    Posted Feb 03, 2017 11:55 AM

    Hi lza,


    I've also submitted the following WinOffline versions for whitelisting by Symantec--

    - 2016.11.15

    - 2016.12.08

    - 2016.12.20

    - 2017.01.25


    According to the response from SARC, these definitions will populate via LiveUpdate within the next 24 hours.  So hopefully your issue will be addressed.



    Brian Fontana, CA Support

  • 9.  Re: Latest WinOffline -- 25 January 2017

    Posted Feb 06, 2017 12:56 AM


  • 10.  Re: Latest WinOffline -- 25 January 2017

    Broadcom Employee
    Posted Feb 05, 2017 06:23 PM

    Good stuff Brian_Fontana