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DSM web console configuration

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  • 1.  DSM web console configuration

    Posted 11-21-2016 11:50 AM

    Hi All,

     

    I was trying to login on DSM web console to access patch manager but it is giving error. Checking at the domain name on login screen, it is different from which I have configured at the time of installation for winnt. 

     

    When I select ldap, then correct domain is reflecting but the same is access denied for the object. Is there any way to change the domain configuration manually or I have to reinstall them (DSM Web console, web services, Patch Manager) ?

     

    Regards,

    Mohd      



  • 2.  Re: DSM web console configuration

    Posted 11-21-2016 12:14 PM

    are you referring to the windows domain field?

     

    This is either your Manager or your Domain. (not to be confused with DM)

    creds should be the same as for the DSM Explorer.

     

    If you right click on the DM at top level in tree in DSM Explorer and select disconnect and then do same and select connect as can you use your creds to connect to dsm explorer?



  • 3.  Re: DSM web console configuration

    Posted 11-21-2016 12:39 PM

    Hi Richard,

     

    I am referring to windows domain field. I am able to connect and disconnect using same cred but when using web console it is giving server or different domain to connect.

     

    Regards,

    Mohd   



  • 4.  Re: DSM web console configuration

    Posted 11-22-2016 06:04 AM

    can you give us some pictures to show this?



  • 5.  Re: DSM web console configuration
    Best Answer

    Posted 11-22-2016 09:16 AM

    Hi Richard,

     

    I have tried to re-install patch manager by uninstalling from add or remove but it is giving error as "only one instance of patch manager is allowed per manager". After that it rolled back.

     

    There is no entry for CA DSM Patch Manager in Add or Remove Programs.

    When I login to web console it is showing Patch Management without Administration tab.

     

    Can you please guide me to re-install the same.

     

    Regards,
    Mohd   



  • 6.  Re: DSM web console configuration

    Posted 11-30-2016 01:37 PM

    Mohammed -- are you still having this issue?



  • 7.  Re: DSM web console configuration

    Posted 12-13-2016 10:15 AM

    LennThompson

     

    I have re-installed the patch manager and now everything looks great.

    btw Thank you everyone for your advice and help.



  • 8.  Re: DSM web console configuration

    Posted 12-13-2016 10:34 AM

    Thanks for letting us know!



  • 9.  Re: DSM web console configuration

    Posted 11-22-2016 05:48 PM

    Hi,

     

    Is the manager correct in the comstore ?

     

    ccnfcmda -cmd GetParameterValue -ps itrm/adminconsole -pn manager

     

    Otherwise you could change it with :

    ccnfcmda -cmd SetParameterValue -ps itrm/adminconsole -pn manager -v new_value

     

    See 

    Knowledge Base Articles 

     

    Thanks

    Regards,

    Jean-Yves