CA Client Automation

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  • 1.  Reporter not showing intellisig data for non-admins

    Posted Nov 21, 2016 06:01 PM
      |   view attached

    When a non-admin uses ITCM Reporter (r14), the Intellisig fields do not show in the report properties or when running the report.

     

    However, if an admin user runs the report, the non-admin user can see the full report with the intellisig fields.

     



  • 2.  Re: Reporter not showing intellisig data for non-admins

    Broadcom Employee
    Posted Nov 22, 2016 06:07 AM

    Hi Bill

     

    can you clarify for me. once the admin user has run the report the non admin user can see the intellisig stuff in properties or in the report results?

    Rich



  • 3.  Re: Reporter not showing intellisig data for non-admins

    Posted Nov 22, 2016 10:07 AM

    The non-admin user can see the report results including the Intellisig data.

    They cannot see the fields in the report properties fields tab.



  • 4.  Re: Reporter not showing intellisig data for non-admins

    Broadcom Employee
    Posted Nov 23, 2016 08:43 AM

    Hi Bill

     

    I think this is expected. I don't think there is security on the report results

    regards

    Rich



  • 5.  Re: Reporter not showing intellisig data for non-admins
    Best Answer

    Broadcom Employee
    Posted Nov 24, 2016 03:20 AM

    Hi Bill,

     

    Are you using a remote Reporter in version 12.9 or lower version ?

    I could reproduce the problem if I connect a remoter Reporter 12.9 in a DOMAIN R14.

     

    The solution is to use a reporter r14 in order to be able to see the "Intellisig fields".

     

     

    On R14, command 

    cd c:\program files (x86)\CA\DSM\bin

    strings -s gui_rep* | find /I "intellisig scan"

    returns some lines :

     

     

    But same command in R12.9 returns nothing :

     

     

    The field "IntelliSig Scan" is stored in gui_rep.dll and in gui_rep_res* files.

     

     

    Thanks.

    Regards,

    Jean-Yves