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Lost user and password for patch manager

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  • 1.  Lost user and password for patch manager

    Posted 11-09-2016 11:29 AM

    Hi, i lost the user and password for patch manager, i need a proccess to recovery or create a new user for this

     

    its possible



  • 2.  Re: Lost user and password for patch manager
    Best Answer

    Broadcom Employee
    Posted 11-09-2016 11:56 AM

    Hi Jonathan,

     

    The default password for Administrator account in Patch Manager is : upm

    If this password has been changed and you lost it, you could reset it in mdb database :

     

    1- Open Microsoft SQL Server Management Studio and connect to mdb database

     

    2- Execute following SQL request :

     

    update upm_name_value_pair
    set value='77sJh6B/088='
    where user_uuid in
    (select user_uuid from upm_name_value_pair where name='user.security.userName' and
    value='Administrator')
    and name='user.security.userPassword'

     

     

     

    This sql request will reset the password to upm.

     

    3- Try to login UPM console using Administrator and upm as password

     

    Thanks.

    Regards,

    Jean-Yves 



  • 3.  Re: Lost user and password for patch manager

    Posted 11-09-2016 01:11 PM

    thanks