CA Client Automation

DTS Problem with long FQDN - techdoc published

  • 1.  DTS Problem with long FQDN - techdoc published

    Broadcom Employee
    Posted 03-05-2017 08:38 PM

    https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1138744.html 

     

    DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

     

    Document ID:  TEC1138744
    Last Modified Date:  03/03/2017
    Show Technical Document Details

    Products

    • CA Client Automation

    Releases

    • CA Client Automation:Release:12.8
    • CA Client Automation:Release:12.8 Feature Pack 1
    • CA Client Automation:Release:12.9
    • CA Client Automation:Release:14.0
    • CA Client Automation:Release:14.0 SP1

     

     

    Issue:

    DTS Transfers do not work for machines with long fully qualified domain names (FQDN).

    This problem is seen usually on machines hosted on a cloud platform like Azure.

     

     

    Cause:

    Virtual machines hosted on Azure Cloud seem to get a long FQDN (Fully Qualified Domain Name) ranging between 50-70 characters based on the Azure server they get hosted on. This can break any application if it does not support large FQDN. 

     

    Resolution:

    Please open a support case if there are DTS transfer issues and the FQDN of the machines involved is more than 50 characters.