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Failed to open target share (System error code 67) - check deployment log.

  • 1.  Failed to open target share (System error code 67) - check deployment log.

    Posted Jan 28, 2016 03:33 AM

    Hi guys,

     

    I am trying to deploy an agent using infrastructure deployment wizard and Its getting this error -"Failed to open target share (System error code 67) - check deployment log". I have checked firewall, I don't think its a firewall related issue. Please suggest me something to resolve this issue and where can I find the deployment log?

     

    Regards,

    Paul



  • 2.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 04:36 AM

    Hi Paul,

     

    Can you map Admin$ on the target from domain manager with the credential you specified?

    If it fails, this may be caused by port or credential problem.

     

    Thanks

    Yas



  • 3.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 04:51 AM

    The details should be in \dsm\logs\TRC_CF_DMDEPLOY_*.log

     

    But Error 67 is:

     

    ERROR_BAD_NET_NAME

    67 (0x43)

    The network name cannot be found.



  • 4.  Re: Failed to open target share (System error code 67) - check deployment log.

    Posted Jan 28, 2016 05:20 AM

    Please tell me how to fix this error.



  • 5.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 05:25 AM

    You need to get the details from the log file.



  • 6.  Re: Failed to open target share (System error code 67) - check deployment log.

    Posted Jan 28, 2016 05:52 AM

    I have checked log file. It shows

     

    |cdmdeployer.cpp |000650|NOTIFY | Starting deployment of AgentAM+RC+SD package to 10.***.XX.***
    |telnet.cpp             |000067|ERROR  | Failed to Telnet to 10.***.XX.***. Connection refused.
    |cdmdeployer.cpp |002505|NOTIFY | Finished deployment of AgentAM+RC+SD package to 10.***.XX.*** - FAILURE


  • 7.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 06:15 AM

    The deployment tries a number of methods to connect of which Telnet is the last (and never works). You need to check further up the log file.



  • 8.  Re: Failed to open target share (System error code 67) - check deployment log.

    Posted Jan 28, 2016 07:17 AM

    This is the log, when I was trying to deploy the agent..

     

     

    DDMMYY-12:49:47.3391430L|016464|000132f4|DMDeploy  |DmDeploy    |cdmdeployer.cpp |000650|NOTIFY | Starting deployment of AgentAM+RC+SD package to [--*Client system IP*--]
    DDMMYY-12:50:17.3427240L|016464|000132f4|DMDeploy  |DmDeploy    |cdmdeployer.cpp |000856|ERROR  | Cannot deploy to unreachable target [--*Client system IP*--]
    DDMMYY-12:50:17.3936850L|016464|000132f4|DMDeploy  |DmDeploy    |cdmdeployer.cpp |002505|NOTIFY | Finished deployment of AgentAM+RC+SD package to [--*Client system IP*--] - FAILURE
    DDMMYY-12:56:53.4319222L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI030044-00053. LID = 405000dd. SH = 00542640
    DDMMYY-12:56:53.5245785L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI030044-00054. LID = 405000de. SH = 00542640
    DDMMYY-12:56:59.1710705L|016464|00004124|DMDeploy  |DmDeploy    |cdmdeployer.cpp |000650|NOTIFY | Starting deployment of AgentAM+RC+SD package to [--*Client system IP*--]
    DDMMYY-12:59:57.5617236L|016464|00004124|DMDeploy  |DmDeploy    |telnet.cpp      |000067|ERROR  | Failed to Telnet to [--*Client system IP*--]. Connection refused.
    DDMMYY-12:59:57.5631673L|016464|00004124|DMDeploy  |DmDeploy    |cdmdeployer.cpp |002505|NOTIFY | Finished deployment of AgentAM+RC+SD package to [--*Client system IP*--] - FAILURE
    DDMMYY-13:08:14.1555937L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI088596-00185. LID = 405000df. SH = 00542640
    DDMMYY-13:08:16.3286783L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI088596-00187. LID = 405000e0. SH = 0052ae48
    DDMMYY-13:08:16.4174041L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI088596-00188. LID = 405000e1. SH = 0052ae48
    DDMMYY-14:10:40.6264089L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI088596-00197. LID = 405000e2. SH = 0052ae48
    DDMMYY-14:10:40.7239859L|016464|00004f6c|DMDeploy  |CFSMCAPI    |CFSMCAPI        |000000|NOTIFY | SMEVENT : New Session. Target = ([--*DSM Server IP*--]) [--*DSM Server IP*--]\CAI088596-00198. LID = 405000e3. SH = 0052ae48
    DDMMYY-14:10:45.9721997L|016464|0000d030|DMDeploy  |DmDeploy    |cdmdeployer.cpp |000650|NOTIFY | Starting deployment of AgentAM+RC+SD package to [--*Client system IP*--]
    DDMMYY-14:13:44.1073453L|016464|0000d030|DMDeploy  |DmDeploy    |telnet.cpp      |000067|ERROR  | Failed to Telnet to [--*Client system IP*--]. Connection refused.
    DDMMYY-14:13:44.1572638L|016464|0000d030|DMDeploy  |DmDeploy    |cdmdeployer.cpp |002505|NOTIFY | Finished deployment of AgentAM+RC+SD package to [--*Client system IP*--] - FAILURE


  • 9.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 08:56 AM

    Admin$ is not open or avalible to the user you are using.

    To test at the start prompt type
    [Google]<https://plus.google.com/CATechnologies>[Google+]<http://www.ca.com/us/rss.aspx?intcmp=footernav>



  • 10.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 28, 2016 08:56 AM

    The key line is ERROR  | Cannot deploy to unreachable target



  • 11.  Re: Failed to open target share (System error code 67) - check deployment log.

    Broadcom Employee
    Posted Jan 29, 2016 07:55 AM

    You need to look further up the log and you will see it cannot connect to the admin$ share

     

    from the error 67 it appears there may be a resolution issue. try IP Address instead

    In addition as already advised verify that Admin$ is open and that you can map to it from the DM with the credentials you are supplying to the deployment wizard



  • 12.  Re: Failed to open target share (System error code 67) - check deployment log.

    Posted Feb 01, 2016 09:43 AM

    HI

    I would also make sure that the IP address of the target machine is resolvable by IP address , hostname and FQDN and also make sure that from the target that the

    Domain Manager is resolvable by pinging (syntax ping -a IP , hostname , FQDN) if it doesn't resolve try adding etc/host entries on both machines. Then retry the deployment. I would also look over the requirements listed in the CA Client Automation Implementation Guide on page 251- 254 under the heading

    Prerequisites for Automatically Deploying Client Automation Infrastructure.

     

    Also review the required ports for deployment in the Implementation Guide

    Appendix B: Ports Used by CA Client Automation  page 515. specific ports used for deployment are listed on page 520.

     

    Please review technical document TEC618470 

    The  information is in a condensed format with what to check for dmprimer failures

    Common reasons and solutions for getting "No Primer transport" while deploying the Agent or the Scalability Server

     

    Hope this is helpful and let us know if this resolves the issue

    Regards

    Joe