Manual installation of DSM agent AM+RC+SD in windows

[shuvankar.Paul]

Hi,

I want to deploy CA DSM Agent + AM, RC, SD plugin(s) 12.9.0.338 Windows_x86 ENU manually. We have windows environment. If anyone has some documents please provide me which might be helpful.

[Cristi Mitrana]

You could use the Deployment package kit and copy it to the machine, then execute the command to install it.

The kit is located (assuming a default installation) at $DSM_INSTALL\Packages\Public\CAUnicenterDSM\AgentAM+RC+SD\12.0\ENU\Windows_x86.

The installation is done by using the command:

DeployWrapper.exe /INST CopiedAgents /qn   /l*v $PATH_TO_LOG_FILE

executed from within the kit folder. Don't forget to assign the agent after the installation with the 'caf setserveraddress <SCALABILITY_SERVER>' command.

[Richard Little]

Hi

 

Command line installation of Client Automation is documented here.

 

however for this you need to install each plugin separately

 

you can also use the deploywrapper for this and you will find the following tech doc usefull TEC1371844

 

regards

Rich

[shuvankar.Paul]

Thanks for your kind response.

I have tried to deploy agent automatically in a target system but its failed with "No primer transport" error. So I am trying to install agent manually. But, DMPrimer file is already exist on target machine. Should I remove that file and clean the registry before run the deploywrapper? If yes then please suggest me the way because this target system is not registered in server.

[Steve Parker]

The no primer transport error is normally caused by the target not being able to resolve the name of the Domain Manager or Firewall(s) preventing communication.

 

You do not need to remove the primer before installing the Agent but could still end up with the same communication problem between it and the Manager.

[Richard Little]

I think you should look at resolving the no primer transport issue as this will simplify your install issues.

 

As the primer has been installed on the target this tells us that the deployment was able to connect to admin$ and copy the primer install files.

 

The next step is that the primer connects to the deployment server via cam. as this is failing even if you manually install the agent I suspect you will still have issues as it will not be able to communicate to the Scalability server if there is a cam issue.

 

can you camping from the PC to the SS?

[shuvankar.Paul]

Scalability server and main ITCM server both are same for our environment.

Yes, I can camping from the target PC to server.

I found some error in target machine dmprimer log file. I don't know what does it mean.

 

03/02/16 14:00:50  |        724 |       5264 | ctrace.cpp                 | 848   | =======> Trace level = 5 <=======
03/02/16 14:00:50  |        724 |       5264 | cdmprimer.cpp              | 8805  | Unable to load CbbCore.dll!
03/02/16 14:00:50  |        724 |       5264 | cdmprimer.cpp              | 8850  | FIPS mode in dmprimer.cfg file: 1
03/02/16 14:00:50  |        724 |       5264 | cdmprimer.cpp              | 539   | Final FIPS mode : 1
03/02/16 14:00:50  |        724 |       5264 | cdmcrypt.cpp               | 323   | Install Path C:\Program Files\CA\DSM\DMPrimer\

[Richard Little]

Can you please log this as a support case so we can investigate it further.

regards

Rich