CA Client Automation

 View Only
  • 1.  Scalability server & Agent - Rollback & Repair

    Posted Aug 26, 2016 12:55 AM

    Hi Team,

     

    What is the procedure for Rollback & Repair for Scalability server & Agent in CA ITCM

     

    Ketan Kharbanda



  • 2.  Re: Scalability server & Agent - Rollback & Repair

    Broadcom Employee
    Posted Aug 26, 2016 05:28 AM

    Hi

     

    Can you give some more detail on your requirement please

    regards

    Rich



  • 3.  Re: Scalability server & Agent - Rollback & Repair

    Posted Sep 05, 2016 03:09 AM

    Hi Richard,

    I want to know the procedure for Rollback and Repair of Scalability server & Agent if while upgrading it fails

    Ketan



  • 4.  Re: Scalability server & Agent - Rollback & Repair
    Best Answer

    Broadcom Employee
    Posted Sep 05, 2016 04:58 AM

    Hi Ketan

     

    the installer is MSI so standard rollback mechanisms

     

    there is also no real persistent data on the SS or agent(with the exception of the scalability library, which can always be staged again) so if worse comes to worse you can simply reinstall



  • 5.  Re: Scalability server & Agent - Rollback & Repair

    Broadcom Employee
    Posted Aug 31, 2016 06:12 AM

    Hi, do you still need assistance on this?



  • 6.  Re: Scalability server & Agent - Rollback & Repair

    Broadcom Employee
    Posted Sep 01, 2016 04:28 AM

    Hi 

    Is this still something you need help on?

    regards

    Rich