Hi
We often come across issues with cam communication such as agent registration issues,camping timeout messages or issues related to DSM Explorer being slow and CA Support advises clients to make a configuration change to the cam.cfg to set disable_proxies = yes. We recommend that the change be made on all Domain Managers and on the scalability servers or where the message occurs.
This is documented in the following technical document TEC539203.
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec539203.aspx
Other tips related to setting this value
1. make sure that in the disable_proxies = yes line that you have a space after "s" and "=" and between the "=" and the letter "y".
2. after saving the cam.cfg run on a command line:
caf stop
camclose &cam stop -c -l
caf start
To verify if you have this issue occuring open the %CAI_MSQ%\logs\DG0000#.logs and look for messages as
queue 3.230.11.33:4104 reversed identity with proxy 3.230.9.86:4104
Hope this is helpful
Joe