Hi,
I have installed the upgraded to CA IT Client Manager 14.0 along with CA Patch Manager 14.0.
I am able to accept the patches but it is getting at packaging state. Below are the logs:
2016-08-19 03:30:00,937 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch Downloads Processing Starts
2016-08-19 03:30:00,937 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch with pending Download Adobe Flash Player 22.0.0.209 NPAPI x86 {a2ed2d22-ccf7-491c-a4d0-8054bda0df6d} found, begin processing
2016-08-19 03:30:00,953 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch Adobe Flash Player 22.0.0.209 NPAPI x86 {a2ed2d22-ccf7-491c-a4d0-8054bda0df6d} / PatchFile 5bea0190-2df4-4342-b27b-5b43555a7a24 download is scheduled
2016-08-19 03:30:00,953 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch Adobe Flash Player 22.0.0.209 NPAPI x86 {a2ed2d22-ccf7-491c-a4d0-8054bda0df6d} downloading is still in progress
2016-08-19 03:30:01,955 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch with pending Download MS16-095 - IE11-Windows6.1-KB3175443-x64 {caad4583-f962-4d37-90da-49266e261538} found, begin processing
2016-08-19 03:30:01,971 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch MS16-095 - IE11-Windows6.1-KB3175443-x64 {caad4583-f962-4d37-90da-49266e261538} / PatchFile b8001d49-4c5b-40a7-b9ba-4061582be88b download is scheduled
2016-08-19 03:30:01,971 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patch MS16-095 - IE11-Windows6.1-KB3175443-x64 {caad4583-f962-4d37-90da-49266e261538} downloading is still in progress
2016-08-19 03:30:02,974 [DownloadedPatchTask] INFO [com.ca.pmengine.decision] - Patches with pending Downloads Processing Complete
2016-08-19 03:30:06,953 [DeploymentTask] INFO [com.ca.pmengine.decision] - Deployment Processing Starts
2016-08-19 03:30:06,953 [DeploymentTask] INFO [com.ca.pmengine.decision] - 0 Deployments Found
2016-08-19 03:30:06,953 [DeploymentTask] INFO [com.ca.pmengine.decision] - Deployment Processing Complete
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - Export Patch Processing Starts
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - Checking for Export Patches
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - 0 Export Patches Found
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - BasefolderE:\Program Files\DSM\PatchManagement\downloads
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - Export Patch Analysis Task Ends
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - Export Patch Processing Complete
2016-08-19 03:30:09,961 [ExportTask] INFO [com.ca.pmengine.decision] - Export Patch Analysis Task Ends
2016-08-19 03:30:35,404 [Dloader-0] ERROR [com.ca.pmengine.dlm] - Patch: FNP_22.0.0.209_x86.exe {5bea0190-2df4-4342-b27b-5b43555a7a24} failed with exception detail: fpdownload.macromedia.com
2016-08-19 03:30:35,404 [Dloader-0] INFO [com.ca.pmengine.dlm] - Download attempt #2 for 5bea0190-2df4-4342-b27b-5b43555a7a24 has failed. Rescheduling download...
2016-08-19 03:30:35,419 [Dloader-1] ERROR [com.ca.pmengine.dlm] - Patch: IE11-Windows6.1-KB3175443-x64.msu {b8001d49-4c5b-40a7-b9ba-4061582be88b} failed with exception detail: download.microsoft.com
2016-08-19 03:31:40,202 [WorkflowTask] INFO [com.ca.pmengine.decision] - Workflow Processing Starts
2016-08-19 03:31:40,202 [WorkflowTask] INFO [com.ca.pmengine.decision] - Workflow Processing Complete
I am able to download the patches using the same link from IE.
Even the patch manager is not creating downloads folder.
The user is having admin rights as well.
Need help urgently.
Thanks in advance,
Mohd