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AWI 12.3.3 - Stacktrace when using advanced search

  • 1.  AWI 12.3.3 - Stacktrace when using advanced search

    Posted Aug 31, 2020 08:28 AM
    Hi all,

    Is this a known issue with the new AWI version Automic Web Interface 12.3.3.GA01-dev-feature-12.3.3-GA01-96976 ?


    java.util.concurrent.ExecutionException: com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: [HTTP 400] (45106) The request is invalid and cannot be processed by the Automation Engine.: No detail information available.

    It occurs using AWI 12.3.3 => AE 12.3.2HF2 Sandbox (same Host)
    It occurs using AWI 12.3.3 => AE 12.3.2HF2 Testsystem

    It does not occur using AWI 12.3.2 => AE 12.3.2HF2 Sandbox
    It does not occur using AWI 12.3.2 => AE 12.3.2HF2 Testsystem
    It does not occur using AWI 12.3.2 => AE 12.3.2HF2 Testsystem (same Host)

    tried several JCP, JWP restarts


    Any Ideas how to find the cause?

    THX WOlfgang

    ------------------------------
    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
    ------------------------------


  • 2.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 01, 2020 02:06 AM
    Hi Wolfgang,

    AWI 12.3.3 ist workinkg well only with JCP 12.3.3. So best ist to update the AE and AWI to prevent any issues. 
    When I'm right, the was also 2 plugins available fixing the issue with SQL and SAP Forms without updating the AWI. Please doube check in the advanced download area.

    Also I've learned yesterday, that Transports (not export) created with 12.3.3 no longer can be loaded in a 12.3.1 and I guess 12.3.2.

    Hope this help,
    Franz

    ------------------------------
    Senior Solution Architect EMEA - Enterprise Studio - Automation
    HCL Technologies Austria GmbH
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    Original Message


  • 3.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 01, 2020 03:06 AM
    Also I've learned yesterday, that Transports (not export) created with 12.3.3 no longer can be loaded in a 12.3.1 and I guess 12.3.2.​


    Hi Franz,
    I've noticed the same, but if you use the new 12.3.3 load utility for the load into 12.3.2 it works.



    ------------------------------
    Thx & rgds
    Christian
    ------------------------------

    Original Message


  • 4.  RE: AWI 12.3.3 - Stacktrace when using advanced search
    Best Answer

    Broadcom Employee
    Posted Sep 01, 2020 02:59 AM
    Please keep AWI and AE on the same SP version.

    ------------------------------
    Product Manager - Automation
    CA Technologies, A Broadcom Company
    ------------------------------

    Original Message


  • 5.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 01, 2020 03:21 AM
    Hi all 

    THX for the inputs!

    @Tatjana Radic Do you have more info on this about the technical reason? Is this in general for AWi and AE12.3 or an exception for 12.3.3?

    Is this somewhere in documentation :-P

    THX Wolfgang​

    ------------------------------
    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
    ------------------------------

    Original Message


  • 6.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Broadcom Employee
    Posted Sep 04, 2020 03:53 AM
    It is definitely in documentation :)

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    Product Manager - Automation
    CA Technologies, A Broadcom Company
    ------------------------------

    Original Message


  • 7.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 04, 2020 05:22 AM
    Hi Wolfgang,

    here you're

    Note: The Automation Engine and the Automic Web Interface components should always be on the same release version. To check other compatibility issues, see Compatibility Information.​

    https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/AWI/InstallingAWI.htm

    ------------------------------
    Thx & rgds
    Christian
    ------------------------------

    Original Message


  • 8.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 10, 2020 10:37 AM
    Hi all,

    https://downloads.automic.com/tools/compatibility_matrix?compatibility-mode=component&offering_version_id=1580454644957&lifecycle_entity_id=1409143059257

    states that

    Automic.Web.Interface 12.3.3 depends on Automation.Engine » AutomationEngine » minimum version Automation.Engine 12.3

    Meaning that AWI 12.3.3 was tested successfully against and does support any AE release starting with 12.3.0 ...

    regards,
    Peter

    ------------------------------
    Capture Europe
    aut.capture.eu
    ------------------------------

    Original Message


  • 9.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Posted Sep 11, 2020 02:53 AM
    Hi all

    THX for your inputs!

    indeed the sentence here: Note: The Automation Engine and the Automic Web Interface components should always be on the same release version
    https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/AWI/InstallingAWI.htm

    contradits the release notes:
    Automation.Engine » AutomationEngine(minimum version Automation.Engine 12.3,
    desupported with version Automation.Engine 12.4)

    https://downloads.automic.com/tools/compatibility_matrix?compatibility-mode=component&offering_version_id=1580454644957&lifecycle_entity_id=1409143059257

    or is at least not clear.

    @Tatjana Radic can this be clearified - at least in docu & DL center?

    THX Wolfgang​

    ------------------------------
    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
    ------------------------------

    Original Message


  • 10.  RE: AWI 12.3.3 - Stacktrace when using advanced search

    Broadcom Employee
    Posted Sep 11, 2020 04:57 AM
    ​Hi Wolfgang,

    The documentation is up to date.
    We are working on the compatibility matrix to change this confusing message. We cannot guarantee that different SP/HF versions of AE and AWI will work without errors. Our test systems are always upgraded and tests are performed with the same versions of AE and AWI.

    ------------------------------
    Product Manager - Automation
    CA Technologies, A Broadcom Company
    ------------------------------

    Original Message