Hello,
So the Agent file language has E and D only (no French, so very strange). Sorry, I forgot to send which versions we're actually on. Our Linux agent is 12.3.1 and this is an agent that's actually on the Oracle DB server. Other user accounts can run jobs on that server, and just not this one. It was recommended that we try to upgrade the agent, but as there are other jobs relying on the agent that are working, it's hard to complete the upgrade at this time.
Strangely enough, it looks like after there was a scheduled restart of that server (or if restarting the agent), the job ran 1 time successfully and then started to fail again.
Here is a list of the binaries (accounts/group other than root change for security :) )
-rwxrwxr-x 1 autouser ogroup 78710 Dec 21 2019 ucxelx6f
-rwsrwxr-x 1 root ogroup 3607125 Dec 21 2019 ucxjlx6
-rwxrwxr-x 1 autouser ogroup 19837 Nov 29 09:07 ucxjlx6.ini
-r-------- 1 root ogroup 83 Mar 20 2020 ucxjlx6.kstr
-rwxrwxr-x 1 autouser ogroup 262728 Dec 21 2019 ucxjlx6m
-rwxrwxr-x 1 autouser ogroup 80255 Dec 21 2019 ucxjlx6s
-rwxrwxr-x 1 autouser ogroup 19814 Dec 19 2019 ucxjxxx.ori.ini
-rwxrwxr-x 1 autouser ogroup 2954865 Dec 19 2019 ucx.msl
Right now we are testing this out in Development, so the process has not moved to production. Our DBAs are trying to run their backup scripts from Automic, which work 1 time and then fail. The same also happens with a basic job that displays env details. It also looks like each time, the error can vary. On the run last night, I saw the following in the Agent log file:
U02000009 Job ended with return code '210'
I'm starting to wonder if there is something wrong with that specific user id, but if there's anything you've noticed before regarding this it would be really great.
Thanks for your help!
Tina
Original Message:
Sent: 12-03-2020 04:13 AM
From: Wolfgang Brueckler
Subject: Linux Agent - Will not run as 1 user with error code 11
Hi Tina
regarding french => Agent inifile: language=(E,D)
which linux do you use, which env? pls show a listing of the binaries....
cheers, Wolfgang
------------------------------
Support Info:
if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
Otherwise update/upgrade your system and check if the problem still exists.
Original Message:
Sent: 12-02-2020 09:06 AM
From: Hart
Subject: Linux Agent - Will not run as 1 user with error code 11
Good Morning,
I wanted to know if anyone has ever ran in to this issue with a Linux agent. We have it configured so that the main binary runs as root so that multiple users can run jobs using this Agent. This works properly, however, 1 user can run a few jobs successfully and then we start to receive the following errors (i have no idea why the error comes back in French):
U02003043 Impossible de recevoir du partenaire 'execle()'. Code erreur '11'.
We are looking at potential issues with the user account in this case, but our team is not able to find any details. The strange thing is if I restart the Agent, the jobs will work 1 time, and then start to fail, so not sure if we're missing anything.
The other users that run jobs on this agent are always working (there are 3 other accounts that use this agent).
Has anyone ever come across this or have any advice on what we can do?
Thanks
Tina