Do you have a date of when that fix should be available? We are eagerly waiting on this.
Original Message:
Sent: 03-23-2020 11:39 AM
From: David Ainsworth
Subject: Automic Automation 12.3.2 Released
Hi @Pete Wirfs
yes a fix for "Autoforecast remains in status preparing" is currently planned for that Service Pack.
NB Service pack content is always subject to change.
cheers
David
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Senior Product Line Manager - Automation
CA Technologies, A Broadcom Company
Original Message:
Sent: 03-23-2020 10:57 AM
From: Pete Wirfs
Subject: Automic Automation 12.3.2 Released
I have received notification from support that 12.3.3, to be released March 31, is going to have additional forecasting fixes.
------------------------------
Pete
Original Message:
Sent: 02-26-2020 10:08 AM
From: Keld Mollnitz
Subject: Automic Automation 12.3.2 Released
Hi @David Ainsworth,
I just checked the PMMA and PMMAV tables in our 12.3.1 env (preprod). PMMA contains 9.5M rows and the PMMAV contains more than 95M rows.Could this be contributing to the overall poor performance we are experiencing in our V12 Preprod env or are "only" JCPs/JWPs impacted ??
Should I raise a Support case on this ?
/Keld.
Original Message:
Sent: 02-26-2020 08:58 AM
From: David Ainsworth
Subject: Automic Automation 12.3.2 Released
Hi @Carsten Schmitz
some answers and clarifications
PMMAV and PMMA are not linked with telemetry
The performance metric tables are not linked to telemetry. These features are independent.
The telemetry data does not contain any performance metrics.
Was PERFORMANCE=N already "working" correctly?
It worked partly. With PERFORMANCE=N the entries are not written to the metric tables but they are collected in memory.
With the fix, the memory will not grow over time.
Without the fix the setting PERFORMANCE=N could lead to a termination of the Java server processes (caused by an out of memory error) if the system runs long enough.
What is the value of the performance data to the customer?
We can more easily identify performance problems with this additional data if a customer decides to share it with us.
cheers
David
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Senior Product Line Manager - Automation
CA Technologies, A Broadcom Company
Original Message:
Sent: 02-26-2020 07:07 AM
From: Carsten Schmitz
Subject: Automic Automation 12.3.2 Released
Hi @David Ainsworth,
thanks for the speedy clarification!
At the same time, please note that this causes troubles we'd rather not have. This telemetry currently has no direct value for us. When introduced, it (or, based on best guesses, what we consider to be "it") has already ballooned our database and negatively affected our performance. At the time table PMMAV had ballooned to over 15M records on our test system and much higher on production (I think it was 60M at some point). I only noticed this when I went to investigate major performance issues reported by the user base. I think PMMA and PMMAV are related to telemetry? Just a guess though, as I could not find these tables in the DB documentation. This indirectly contributed to one downtime, the DBA needed to tweak settings to deal with the table growth.
Setting the (unfortunately named) PERFORMANCE=N did seem to lower the number of records in this tables in 12.3.1., PMMAV it currently down to 2M records on "test" and "prod" alike. So I was under the impression this was probably working?
If it's not, we'll need to do push another update through the dev/test/prod chain asap and expose the user base to another update in short time, which as you know isn't an easy sell.
Broadcom needs to get better at QA (automated functional testing) at least with the new features, and include more quality detail in the release notes.
Best regards,
Carsten
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These contain very good advise on asking questions and describing supposed bugs (no, you do not need to go to StackExchange for Automic questions, but yes, the parts on asking detailed, useful questions ARE usually relevant):
http://www.catb.org/~esr/faqs/smart-questions.html
https://www.chiark.greenend.org.uk/~sgtatham/bugs.html
I will not respond to PM asking for help unless there's an actual reason to keep the discussion off of the public forums.
Original Message:
Sent: 02-26-2020 06:18 AM
From: David Ainsworth
Subject: Automic Automation 12.3.2 Released
Hi @Carsten Schmitz
yes that is directly related to that issue.
Now if you specify "PERFORMANCE=N" it does not collect the data
cheers
David
------------------------------
Senior Product Line Manager - Automation
CA Technologies, A Broadcom Company
Original Message:
Sent: 02-25-2020 11:39 AM
From: Carsten Schmitz
Subject: Automic Automation 12.3.2 Released
Hi,
@David Ainsworth, is it possible to get details on some of the fixed bugs, but especially this one:
"Writing to performance tables cannot be turned off."
Is this in reference to PERFORMANCE=N, did that not work? Or something else? This would be very relevant to us.
Thanks!
------------------------------
These contain very good advise on asking questions and describing supposed bugs (no, you do not need to go to StackExchange for Automic questions, but yes, the parts on asking detailed, useful questions ARE usually relevant):
http://www.catb.org/~esr/faqs/smart-questions.html
https://www.chiark.greenend.org.uk/~sgtatham/bugs.html
I will not respond to PM asking for help unless there's an actual reason to keep the discussion off of the public forums.
Original Message:
Sent: 02-25-2020 10:13 AM
From: David Ainsworth
Subject: Automic Automation 12.3.2 Released
The Automic Automation 12.3.2 Service pack has been released and is available for download.
Automic Automation 12.3.2 - Bug Fixes, Known Issues and files are available for download here.
Refer to our compatibility_matrix for minimal version requirement.
Product Lifecycle information is available here - Product Lifecycle
Please note, you will need to sign into the download center to be able to download the file.
Automic Product Management
automic-pm.pdl@broadcom.com